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Average reply 45 seconds. Italian and English.
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FAQ
How long does a withdrawal take?+
Crypto withdrawals (USDT-TRC20) are instant once manually approved (max 2 hours, often under 15 minutes).
How do I verify my account?+
Go to Account > KYC verification. Upload your ID document, proof of address and a selfie. Verification takes less than 24 hours.
I forgot my password+
Use the 'Forgot password?' link on the login page. We will send you a reset link.
Can I have more than one account?+
No. One player, one account. Multi-accounting leads to all accounts being closed and the balances confiscated.
How do I activate cashback?+
Weekly cashback is activated automatically for every player. It is credited every Monday on the previous week's net losses.
Available 24/7 every day of the year